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This Privacy Policy explains how sg77 app handles the personal information you share when you access your account, make a deposit through Coins. ph or InstaPay, or contact support. We keep this straightforward so you know exactly what we hold, how we use it, and what you can ask us to change.
When you open an account, we collect the details you enter during registration — your name, contact information, and the credentials you use to log in. When you use a payment method such as Coins. ph, InstaPay, or Bank Transfer, we receive transaction references needed to match your deposit or withdrawal to your account wallet. We do not store full payment credentials on our servers; those are handled by the payment provider's own infrastructure. We also collect device and session data — the type of phone or browser you are using, your session timestamps, and the pages you visit inside the lobby. This helps us keep your account secure and lets us restore your session if you switch between mobile and desktop. Any information you share when you contact support is kept for as long as it takes to resolve your request and for a reasonable period after, in line with our data retention practice. We do not sell your personal data to third parties. We may share limited data with service providers who help us run the platform, but only under agreements that restrict how they can use it. Access to this site and its services is subject to local law and is available only in eligible regions.
Transaction references from Coins. ph deposits are matched to your account wallet. We do not hold your Coins. ph login or PIN — those stay with Coins. ph.
InstaPay transfer details are used only to confirm your deposit and credit your account. Reference numbers are logged for dispute resolution.
Bank Transfer records are retained for reconciliation. Only the reference number and amount are linked to your account; full bank credentials are never stored here.
This policy covers the data we collect and process directly through sg77 app and any linked account services. It does not extend to third-party sites, payment providers, or game studios whose own terms govern their data handling. Knowing the boundary helps you understand where to direct a question.
Covers all data collected when you register, log in, or update your account details on sg77 app. This includes your email, display name, and session activity tied to your profile.
Covers transaction references passed through Coins. ph, InstaPay, and Bank Transfer when you deposit or withdraw. Payment providers process the actual funds under their own privacy terms.
Covers behavioural data gathered while you navigate the lobby — pages visited, game categories opened, and session duration. This data is used for account security and service improvement only.
Does not cover game studios, external payment processors, or any site you reach by following a link away from sg77 app. Check those services' own policies for details on how they handle your data.
You have practical choices over your personal information. You can ask us to show you the data we hold against your account, request a correction if any detail is wrong, or ask a question about how a specific piece of information is used. To review the data tied to your account, log in and go to Account Settings — the fields there reflect what we hold for your profile. If you spot an error, use the Edit option on that page or contact support directly. For broader requests — such as asking us to delete your account data or clarify our retention period — reach out through our support channel with your registered email address so we can verify your identity before acting. We aim to respond to data requests within a reasonable time. Where a request involves data linked to a Coins. ph or InstaPay transaction, we may need to coordinate with the relevant payment provider before we can give you a complete answer.
Log in to Account Settings to see the personal information stored against your profile. The data shown there is current — no need to contact support for a basic review.
If your name, contact number, or email is wrong, use the Edit option in Account Settings or message support with the correction and your registered email address.
Send your question to our support channel with your registered email. Be specific about which data you are asking about — transaction records, session logs, or profile details — so we can answer precisely.
A deletion request must come from your registered email. We will confirm what can be removed, flag any data we are required to retain for transaction records, and let you know the outcome.
Privacy questions go to a dedicated path so they reach the right person without delay. Whether you need to correct account data, ask about a transaction record, or request deletion, use the contact option that matches the urgency of your request.
Send your privacy request to our support email with your registered account email in the message. This is the primary channel for data review, correction, and deletion requests.
For quick questions about what data we hold or how a specific account action was logged, open live chat from the sg77 app support page. Have your registered email ready for identity confirmation.
Many data actions — viewing your profile, editing your contact details, checking your transaction history — can be completed directly in Account Settings after you log in, without needing to contact support.
We apply standard security practices to protect the information stored against your account, including encrypted connections when you access sg77 app. Session tokens are used to keep your login active while you move through the lobby, and they expire after a period of inactivity to reduce the risk of unauthorised access on a shared device.
We use session cookies to maintain your login state and preference cookies to remember lobby settings between visits. You can adjust cookie preferences through your browser settings, though some features depend on session cookies to work correctly.
Access to your account data is limited to authenticated sessions. If you log out or your session expires, the data is not accessible until you log in again. We recommend logging out on shared or public devices after each session.
We keep your account data for as long as your account is active and for a reasonable period after closure, primarily to support transaction dispute resolution. Transaction references linked to Coins. ph and InstaPay are retained in line with standard financial record-keeping practice.
To request a change to how we handle your data, contact support from your registered email address. We will confirm the scope of the change, note any data we cannot remove for legal or transaction reasons, and act within a reasonable timeframe.
These are the questions we receive most often about data, account records, and privacy rights on sg77 app. If your question is not here, contact support directly.
We collect the name, email address, contact number, and login credentials you enter during registration. We also log device and session data when you access the lobby — this is used to keep your account secure and to restore sessions when you switch devices.
We store only the transaction reference number and amount needed to match your deposit to your account wallet. Full Coins. ph credentials and InstaPay account details are handled by those providers under their own security infrastructure — we do not hold them on our servers.
Yes. Log in and go to Account Settings to view the profile data we hold. For a more complete picture — including session logs or transaction records — contact support from your registered email and we will pull together what we have on your account.
Use the Edit option in Account Settings to update your contact details or display name. If a field cannot be edited directly, contact support with your registered email and the specific correction you need. We will verify your identity and make the change.
Send a deletion request from your registered email address to our support channel. We will confirm which data can be removed, note any records we are required to keep for transaction reconciliation, and let you know when the process is complete.
This policy covers data collected through sg77 app directly. Game studios such as Spadegaming and Habanero supply game content to the lobby but operate under their own data practices. We recommend reviewing their policies for any data collected within their game environments.